Policies & Terms
This page explains Grounded Rider Co.'s privacy practices, website terms, digital product policies, and coaching disclaimer.
Last updated September 2026
Privacy Policy
Grounded Rider Co. is based in Texas, United States. We respect your privacy and are committed to handling personal information responsibly and in accordance with applicable privacy laws.
Information We Collect
When you use this website, sign up to receive a free resource, contact us, inquire about coaching, or make a purchase, we may collect information such as:
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your name
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your email address
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billing and transaction information
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purchase history
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information you voluntarily provide through forms, emails, or inquiries
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basic technical information associated with use of the website, such as browser, device, or site-usage information
Payment information may be processed directly by Wix or its payment-processing partners. Grounded Rider Co. does not necessarily receive or store your complete payment-card information.
How We Use Your Information
We may use personal information to:
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provide and deliver products or free resources you request
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process purchases and payments
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respond to questions, customer-service requests, or coaching inquiries
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maintain records of purchases and communications
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send emails you have requested
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send occasional marketing emails when you have chosen to subscribe
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improve our website, resources, products, and customer experience
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prevent fraud, misuse, or security problems
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comply with legal, tax, accounting, or recordkeeping obligations
We aim to collect only information that is reasonably necessary for these purposes.
Email Communications
When you request a free resource such as the BRAVE Card, we may use your email address to deliver that resource.
If you separately agree to receive occasional Grounded Rider Co. emails, we may also send you information about resources, products, coaching, updates, or other relevant content.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those messages.
Unsubscribing from promotional communications does not necessarily prevent us from sending essential messages relating to a purchase, requested resource, or other transaction you initiated.
How Your Information May Be Shared
Grounded Rider Co. does not sell your personal information.
We may share or allow access to information when reasonably necessary for service providers that help us operate the business, such as:
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Wix, which hosts and operates the website and store
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payment processors
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email and automation providers
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website analytics or security providers
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accounting, legal, or professional service providers when necessary
These providers may process information according to their own privacy practices and the services they provide to us. We may also disclose information if required by law or when reasonably necessary to protect our rights, customers, business, or website.
Wix and Third-Party Services
This website is created and hosted through Wix. Wix and services connected to Wix may collect, process, store, or transmit information necessary to provide website hosting, ecommerce, forms, payments, analytics, email delivery, security, and other website functions.
Your interaction with these services may also be subject to their respective privacy policies and terms.
Cookies and Website Technologies
This website may use cookies and similar technologies for functions such as:
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operating the website and store
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remembering preferences
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maintaining shopping-cart functionality
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understanding website traffic and usage
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improving performance and security
Depending on your location and the technologies enabled on this website, you may be given options for managing non-essential cookies.
Data Security
Grounded Rider Co. takes reasonable steps to protect personal information and uses established service providers to operate the website and process transactions.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Texas law imposes privacy and security obligations on businesses in certain circumstances, including requirements regarding appropriate safeguards for personal information.
Your Privacy Choices and Rights
Depending on where you live and which privacy laws apply, you may have rights relating to your personal information.
These may include the right to:
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ask whether we maintain or process personal information about you
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request access to certain personal information
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request correction of inaccurate information
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request deletion of certain personal information
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unsubscribe from marketing communications
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ask questions about how your information is used or shared
Texas law provides qualifying Texas consumers with rights including access, correction, deletion, and certain opt-out rights where the Texas Data Privacy and Security Act applies.
Grounded Rider Co. does not sell personal information or use personal information for profiling that determines access to essential services.
To make a privacy-related request, contact us using the email address listed below. We may need to verify your identity before fulfilling certain requests, and some information may need to be retained for legal, accounting, security, or transaction-record purposes.
Children’s Privacy
Grounded Rider Co.’s website, products, and coaching services are intended primarily for adults.
We do not knowingly seek to collect personal information directly from children under 13. If we learn that such information has been collected without appropriate authorization, we will take reasonable steps to address it.
Data Retention
We may retain personal information for as long as reasonably necessary to:
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provide products or services
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maintain business and transaction records
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respond to inquiries
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comply with legal or tax obligations
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resolve disputes
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prevent fraud or misuse
Information may be deleted or anonymized when it is no longer reasonably needed, subject to applicable legal and recordkeeping requirements.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business practices, services, or applicable laws.
The current version will be posted on this page with the date of the most recent update.
Terms & Conditions
Welcome to Grounded Rider Co. By using this website, purchasing a digital product, requesting a free resource, or contacting Grounded Rider Co., you agree to these Terms & Conditions. If you do not agree with these terms, please do not use the website or purchase our products.
About Grounded Rider Co.
Grounded Rider Co. is a Texas-based business offering digital riding resources, educational content, and limited 1:1 confidence coaching. The information and resources provided through this website are intended for educational and personal-development purposes.
Use of This Website
You agree to use this website only for lawful purposes and in a way that does not interfere with the operation, security, or use of the site by others. You may not attempt to gain unauthorized access to the website, copy protected content for commercial use, or use the website in a fraudulent or abusive manner.
Digital Products
Digital products sold through Grounded Rider Co. may include downloadable journals, workbooks, guides, and related resources. When you purchase a digital product, you receive a limited, personal, non-transferable license to use that product for your own individual use.
You may:
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download the product for your personal use
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print copies for your own personal use
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use the product with a compatible digital annotation app
You may not:
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resell or redistribute the product
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share the digital file with others
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upload the product to a shared drive, website, social platform, or file-sharing service
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reproduce the product for commercial purposes
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modify and resell any part of the product as your own work
All digital products remain the intellectual property of Grounded Rider Co. unless otherwise stated.
Purchases and Payments
Prices are displayed in U.S. dollars unless otherwise stated. Payments are processed through Wix and its supported payment providers. Grounded Rider Co. does not directly control all third-party payment-processing systems. You are responsible for providing accurate billing and contact information when making a purchase. We reserve the right to correct pricing errors, cancel fraudulent transactions, or refuse transactions where reasonably necessary.
Digital Product Delivery
Digital products are delivered electronically after successful payment. You are responsible for providing a valid email address and maintaining access to the email account used during checkout. If you experience a legitimate problem accessing a purchased file, contact Grounded Rider Co. and we will make reasonable efforts to help.
Refunds
Because digital products are delivered electronically, and cannot be returned once accessed or downloaded, purchases of digital products are final and non-refundable.
If you experience a technical problem that prevents you from accessing the product you purchased, please contact Grounded Rider Co. so we can attempt to resolve the issue. Additional details are provided in the Digital Product & Refund Policy section of this page.
Intellectual Property
Unless otherwise stated, all website content and Grounded Rider Co. materials—including text, graphics, logos, downloadable products, worksheets, journal prompts, workbook exercises, and original educational content—are owned by or licensed to Grounded Rider Co.
Nothing on this website grants you ownership of that content.
You may not reproduce, distribute, publish, sell, license, or commercially exploit Grounded Rider Co. content without prior written permission.
Educational Information and Riding Risk
Riding horses involves inherent risks.
Grounded Rider Co. resources are intended to support mindset, preparation, reflection, and confidence. They do not provide riding instruction, veterinary advice, medical advice, mental-health treatment, or guarantees of safety.
You remain responsible for your own decisions, physical safety, riding activities, horse-related decisions, and compliance with the instructions of your trainer, instructor, barn, medical professionals, or other qualified professionals.
No Guarantee of Results
Individual experiences and results vary.
Grounded Rider Co. does not guarantee that use of any resource, product, or coaching service will eliminate nervousness, produce a specific riding result, or achieve any particular level of confidence or performance. Progress depends on many factors, including the individual rider, horse, riding environment, training, experience, and circumstances.
Third-Party Services and Links
This website may use or link to third-party services, including Wix, payment processors, email services, social media platforms, and other websites. Grounded Rider Co. is not responsible for the content, availability, security, or privacy practices of third-party websites or services. Your use of those services may be subject to their own terms and policies.
Limitation of Liability
To the fullest extent permitted by applicable law, Grounded Rider Co. will not be liable for indirect, incidental, special, or consequential losses arising from your use of this website, digital products, educational content, or coaching services.
Nothing in these Terms is intended to exclude liability that cannot legally be excluded under applicable law.
Governing Law
These Terms & Conditions are governed by the laws of the State of Texas, without regard to conflict-of-law principles.
Any dispute relating to these Terms, this website, or Grounded Rider Co. products or services will be subject to applicable Texas and United States law.
Changes to These Terms
Grounded Rider Co. may update these Terms & Conditions from time to time. The current version will be posted on this page with the most recent update date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
Digital Product & Refund Policy
Grounded Rider Co. sells downloadable digital products, including journals, workbooks, guides, and related resources.
Digital products are delivered electronically after purchase. Because digital products cannot be returned once accessed or downloaded, purchases of digital products are final and non-refundable. Before purchasing, please review the product description carefully to make sure the resource is right for you.
Refunds are generally not provided for:
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change of mind
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accidental purchases
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failure to read the product description before purchase
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device, software, or printing incompatibility
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personal dissatisfaction with the format or content after download
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If you are charged more than once for the same product, receive the wrong file, or experience a technical issue that prevents access to your purchase, contact Grounded Rider Co. We will make reasonable efforts to correct the issue and may provide a replacement file or refund when appropriate.
Any exception to this policy is at Grounded Rider Co.’s discretion unless otherwise required by applicable law.
Coaching Disclaimer
Grounded Rider Co. offers confidence coaching intended to support the mental and emotional side of riding through preparation, reflection, mindset tools, and confidence-building practices.
Coaching does not replace professional riding instruction, horse training, veterinary care, medical care, psychotherapy, counseling, or other mental-health treatment.
Grounded Rider Co. does not provide diagnosis or treatment for anxiety disorders, trauma, or other mental-health conditions. If you are experiencing significant anxiety, panic, trauma-related symptoms, or other concerns that interfere with daily life, you should seek support from an appropriately qualified healthcare or mental-health professional.
Horseback riding involves inherent risks. You remain responsible for your own riding decisions, safety, equipment, horse-related decisions, and participation in lessons, training, shows, or other equestrian activities.
Your riding instructor, trainer, barn professional, veterinarian, and other qualified professionals remain responsible for decisions within their areas of expertise.
Grounded Rider Co. does not guarantee that coaching will eliminate nervousness, prevent riding-related incidents, or produce any specific riding, confidence, or performance outcome. Individual results vary.
By participating in coaching, you acknowledge that the service is educational and supportive in nature and is intended to complement, not replace, appropriate professional instruction and care.